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Statistics in the service sector

  • 6 бөлім
  • 49 материал
  • 1 тест
Кіру және бастау → Курс бағдарламасы
Сипаттама

Курс туралы

Batyrov A.B. - Candidate of Economic Sciences, Assistant Professor,

Jangeldina N.N. - Master's degree, Assistant.

1. MOOC Characteristics

1.1 Course Objective: The purpose of studying the discipline is to form a set of knowledge about methods for collecting, processing, summarizing and analyzing statistical information on processes in the service sector. As a result, the student determines, calculates the main indicators of the development of the service sector, applies statistical methods of information processing, analyzes quantitative indicators of socio-economic phenomena and processes

1.2 Course Tasks

  • to familiarize students with the basic concepts and methods of statistical analysis used in the service sector, including the collection, grouping, and presentation of data on consumer demand, service quality, and enterprise performance efficiency.
  • to teach students to apply statistical tools to assess the dynamics of the service market development, analyze pricing policies, and measure customer satisfaction.
  • to develop students’ skills in conducting independent statistical research in the service sector — from formulating hypotheses and collecting primary data to processing, interpreting results, and preparing analytical reports for managerial decision-making.

1.3 Learning Outcomes: Аpplies statistical methods of collecting, processing and analyzing information, uses indicators to assess processes in the service sector and quantitative indicators to analyze socio-economic phenomena.

2. Prerequisites: Hospitality Economy

3. Post-requirements: Risks in the service sector

4. Number of Academic Credits / MOOC

Мазмұны

Курс бағдарламасы

Бөлімдердің материалдары мен тесттері курсқа жазылғаннан кейін ашылады.

  1. Module 1 9 элемент
    • Қор Lecture 1
    • URL Video lecture 1
    • Қор Presentation lecture 1
    • Қор Lecture 2
    • URL Video lecture 2
    • Қор Presentation lecture 2
    • Қор Lecture 3
    • URL Video lecture 3
    • Қор Presentation lecture 3
  2. Module 2 9 элемент
    • Қор Lecture 4
    • URL Video lecture 4
    • Қор Presentation lecture 4
    • Қор Lecture 5
    • URL Video lecture 5
    • Қор Presentation lecture 5
    • Қор Lecture 6
    • URL Video lecture 6
    • Қор Presentation lecture 6
  3. Module 3 9 элемент
    • Қор Lecture 7
    • URL Video lecture 7
    • Қор Presentation lecture 7
    • Қор Lecture 8
    • URL Video lecture 8
    • Қор Presentation lecture 8
    • Қор Lecture 9
    • URL Video lecture 9
    • Қор Presentation lecture 9
  4. Module 4 9 элемент
    • Қор Lecture 10
    • URL Video lecture 10
    • Қор Presentation lecture 10
    • Қор Lecture 11
    • URL Video lecture 11
    • Қор Presentation lecture 11
    • Қор Lecture 12
    • URL Video lecture 12
    • Қор Presentation lecture 12
  5. Module 5 9 элемент
    • Қор Lecture 13
    • URL Video lecture 13
    • Қор Presentation lecture 13
    • Қор Lecture 14
    • URL Video lecture 14
    • Қор Presentation lecture 14
    • Қор Lecture 15
    • URL Video lecture 15
    • Қор Presentation lecture 15
  6. Final control on MOOCs - test tasks 1 элемент
    • Тест Test
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